OUR STORY
- 2005 – How we began
In 2005 we began a dream in Cusco, aiming to show the world the cultural, archaeological, and natural richness of our region through a personalised service, creating unique experiences. Since then we have grown and little by little gained recognition in the Peruvian market as a responsible and creative operator.
- 2007 – Growth
In 2007 we began to expand our operations towards neighbouring regions. Impressed by the great cultural, archaeological and natural richness of our neighbouring countries, we began marketing not only our services in Peru but also in other regions, always maintaining our standards of quality and personalised customer service.
- 2010 – Expansion
We are recognised operators of conventional, mystical esoteric, and ecological tourism, creating unique experiences in each destination. Our services are tailor-made for the tourist and designed to minimise any negative impact on the environment. We have developed a new form of tourism; we have involved our brothers from the Andean communities in the delivery of the service to the tourist, minimising the negative impact on the environment, whilst also generating a responsible community rural tourism that allows our brothers to improve their income and us to value and understand our culture in greater depth.
- 2012 – We strengthen and become authorised operators for the Inca Trail network
We are authorised by SERNANP to operate the Inca Trail route and all alternative routes such as Lares, Salkantay, Ausangate, Huchuy Qosqo, Choquequirao, etc. We maintain the same level of quality and personalised service on all routes.
- 2015 –New options in tourism
We are developing new and innovative adventure routes involving the participation of Andean communities to create a more complete and sustainable form of tourism. By tailoring our services more and more, we are able to offer an ever-greater range of services to the tourist, offering programs of a spiritual nature such as Ayahuasca or San Pedro retreats, rural tourism, conventional tourism, and combining all types of tourism including gastronomic tourism.
Our market continues to grow and we sell our services all over the world.
We have been awarded CALTUR level 2 certification of quality by the Peruvian Ministry of Tourism.
- 2016 – 2017 International accreditations
After more than 10 years’ experience, we sought to accredit our services in order to guarantee the growth and sustainability of our company, and also its competitiveness in the market.
We have been awarded the AENOR international quality certification, and the CALTUR gold level quality certification by the Peruvian Ministry of Tourism, and have an international accreditation for corporate social responsibility from TOURCERT – Germany.
- 2018 – 2019 ISO international certifications, direct operation in Bolivia as Bolivia Travel.
We are currently in the process of implementing the ISO 9001 and ISO 14001 version 2015 certifications for quality and environment respectively.
We have reassessed our vision and mission and have decided to implement more aggressive environmental and corporate social responsibility policies with the high Andean communities of Peru.
Thanks to the constant enquiries of our clients about our neighbouring country, Bolivia, we have started our own operations there as Bolivia Travel.
OUR TEAM
We have a multidisciplinary team of passionate and innovative experts who work together to plan and implement the development of the company, as well as the day to day services that we provide to individuals and companies that trust in us.
At Peru Agency we have an organizational culture based on diversity, participation and teamwork, encouraging innovation at all times, and enjoying a work environment in accordance with the current trends of the company.
At Peru Agency we foster the talent of our workers through a solid working environment and an inclusive, horizontal structure where everyone has opportunities.
