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General Questions

Is international airfare included?
All international airfares to Peru, Ecuador or Bolivia can be booked by you. If you would like a quote on international airfare let us know which trip you are interested in, your full name, your telephone number, your departure, and return dates, and your departure/return city. Our air department can be reached by email at sales@dmc.peruagency.com.

Forms of Payment (for Groups and FIT – Semi-private)

  • Wire transfers: All wire transfers costs have to be paid by the sender and must have the DMC PERU AGENCY tour number(s), on their reference code field. Additionally, we need a copy of the payment confirmation issued by the bank via fax or e -mail, with the following information added to it:
    Lima, PERU BANCO DE CREDITO DEL PERU – MIRAFLORES AGENCY Avenida Larco # 611 MIRAFLORES, LIMA 18 PERU
    Telephone (511) – 4441717
    ACCOUNT NUMBER: USD 28511840622190
    ACCOUNT NAME: AMARA EXPERIENCE E.I.R.L.
    SWIFT: BCPLPEPL
    Please indicate the following information:
    Passenger Name
    Booking Number
    Date of Travel
    The above information is key to the accurate processing of payments.
  • Credit or Debit Cards: Credit or debit card: 5% additional via Paypal.

Is it safe to travel in Peru, Ecuador, or Bolivia considering the political situation there?
Yes, Peru, Ecuador, and Bolivia are countries that are growing. One thing that you can be sure of in this business is the variety in weather that is generally experienced on a tour. Considering fluctuations in altitude and climate changes during your trip. The only way to be sure that you are prepared for all types of weather is to bring a basic assortment of layered clothing. T-shirt, long-sleeved shirt, fleece, raincoat, trousers that zip-off into shorts, etc.

What do I have to bring to Peru, Ecuador, and Bolivia?
You have to bring to Peru or Bolivia light clothes for tropical and cost weather, a raincoat and jackets for the Andes, repellent, sunblock, trekking shoes; You will be responsible for carrying your own luggage so don’t make it too heavy! For hikes, such as the Inca Trail, you will have the opportunity to store your regular luggage in the hotel where you will be staying before and after the hike.

What is the electricity voltage in Peru, Ecuador, and Bolivia?
It is 220 Volt. However, some hotels offer dual outlets, 220-110 volts. If you are planning on taking a video camera, we suggest you take an extra set of charged batteries.

In Ecuador is 120 volts, some hotels offer 220-110 volts also.

What is the age group like for this trip?
You will usually find a wide range of travelers on any of our trips. Group members tend to become great friends, not only because they share wonderful experiences together, but also because they share a similar philosophy about what adventure travel should be like. If you are concerned about age, your travel agent or DMC Peru Agency sales representative would be happy to help you find a tour that suits your particular interests. Let us help you find a Great Adventure!

What vaccinations do I need?
You don’t need vaccinations for Peru and Ecuador; for Bolivia, you have to take a vaccination for yellow fever.

What type of clothing is appropriate for the weather at that time of year?
One thing that you can be sure of in this business is the variety in weather that is generally experienced on an adventure tour. Considering fluctuations in altitude and climate changes during your trip, we always recommend one main strategy. The only way to be sure that you are prepared for all types of weather is to bring a basic assortment of layered clothing. T-shirt, long-sleeved shirt, fleece, raincoat, trousers that zip-off into shorts, etc. Your trip dossier will also provide some more suggestions on what kind of clothing you should bring for the particular adventure that you have chosen.

Are we allowed to bring children on the tour?
If you are traveling with your family, we recommend private tours, anyway, we can arrange semi-private daily departures tours also for you and your family.

Can you make arrangements for me to stay longer if I want to?
You are free to come as early or stay as late as you like before or after your tour begins. We would be happy to make these arrangements for you. Our tailor-made department also has some great side trips that can be offered before or after your tour.

Can I join the tour late, or leave early?
Considering the nature of our small group adventure tours, it is extremely difficult logistically, if not impossible to join a tour after it has already started. If you wish to leave a tour early, that is your prerogative. However, you will be responsible for your own arrangements from the moment you decide to leave the tour. Please consult a DMC Peru Agency representative before you make any decisions about joining a tour late or leaving a tour early.

Frequently Ask Questions About Inca Trail

Are sleeping bags readily available to rent from DMC Peruagency?
No, the sleeping bag is a personal article, however, you can take it to rent from DMC PERU AGENCY.

Are mattresses provided by DMC Peru Agency or do we have to bring our own?
Yes, we provide mattresses for all the tourists.

Would a lightweight fleece be warm enough?
You must be prepared for all types of weather. Dressing in layers is the best way to go. When you are hiking in the mountains and at a high altitude, you can encounter high winds and very cold temperatures, as well as rain. You should bring a solid fleece and rainproof jacket, as well as a hat and mitts (or buy them in Cusco inexpensively). At night the temperature can drop to 0 Celsius and you can get cold because you are tired from hiking all day. Don’t forget that it can be very hot and sunny as well during the day so T-shirts and quick-dry trousers/shorts are also recommended!

Would there be a place at the hotel in Cusco or with DMC PERU AGENCY that it could be safely stored until we return to Cusco?
You will only be bringing the most necessary items needed for your hike. Anything that you don’t need on the trail will be safely stored in the hotel’s luggage storage room in Cusco.

Is there purified water available to drink on the trail?
Water can be purchased on day 1 in, morning, as boiled water with which to fill your water bottles will be provided every morning after breakfast. If you wish to add water purification tablets to the water you should bring those with you. Please note that we do not encourage buying water as it increases the amount of garbage to be taken off of the Trail.

Are there outhouses at the campsites? What about showers?
There are some toilet facilities, depending on the campsite. Where there are no facilities there will be a toilet tent set up for temporary use. Showers can be rented on the third night but are often cold and crowded. Bowls of warm water are often provided to help you do a quick wash up in the morning and evening.

Is there something we should be doing to try to prepare for the altitude?
Everybody reacts differently to altitude. It is generally recommended to take it easy for the first few days at high altitude by the time you start the trail you should have more or less adapted. DMC Peru Agency representative will have all kinds of helpful tips to help you out, but it isn’t much you can do ahead of time. Perhaps if you are concerned, you might speak with your travel doctor about the possibility of bringing Diamox with you. However, most people do not require the use of prescription drugs on the Inca Trail. The highest altitude you will reach on the trail will be the pass at 4200 meters and you will sleep at approximately 3200 meters for one or two nights.

How much should I tip the guide and crew?
Our staffs try hard to please and tips are greatly appreciated. In fairness to all and to make your trail most enjoyable, tips are collected at the end of the voyage and distributed among the crew members and the guide. Although we leave tip amounts to your discretion, in the past many passengers have asked for a recommended amount.

Are there medical facilities?
There is a basic first aid kit on board for minor ailments, however, the guide is not equipped to handle serious medical conditions, and passengers are advised to obtain medical insurance that covers medical evacuation.

Are children permitted on Inca Trail?
No children under 10 years of age are permitted. Children between 10 and 17 years old are permitted, however, they must be accompanied by an adult at a ratio of one adult per child. All reservations with respect to children are subject to review and approval by DMC PERU AGENCY tours.

Our History

  • 2005 – How we began
    In 2005 we began a dream in Cusco, aiming to show the world the cultural, archaeological, and natural richness of our region through personalized service, creating unique experiences. Since then we have grown and little by little gained recognition in the Peruvian market as a responsible and creative operator
  • 2007 – Growth
    In 2007 we began to expand our operations towards neighboring regions. Impressed by the great cultural, archaeological, and natural richness of our neighboring countries, we began marketing not only our services in Peru but also in other regions, always maintaining our standards of quality and personalized customer service.
  • 2010 – Expansion
    We are recognized operators of conventional, mystical esoteric, and ecological tourism, creating unique experiences in each destination. Our services are tailor-made for the tourist and designed to minimize any negative impact on the environment. We have developed a new form of tourism; we have involved our brothers from the Andean communities in the delivery of the service to the tourist, minimizing the negative impact on the environment, whilst also generating a responsible community rural tourism that allows our brothers to improve their income and us to value and understand our culture in greater depth.
  • 2012 – We strengthen and become authorized operators for the Inca Trail network
    We are authorized by SERNANP to operate the Inca Trail route and all alternative routes such as Lares, Salkantay, Ausangate, Huchuy Qosqo, Choquequirao, etc. We maintain the same level of quality and personalized service on all routes.
  • 2015 –New options in tourism
    We are developing new and innovative adventure routes involving the participation of Andean communities to create a more complete and sustainable form of tourism. By tailoring our services more and more, we are able to offer an ever-greater range of services to the tourist, offering programs of a spiritual nature such as Ayahuasca or San Pedro retreats, rural tourism, conventional tourism, fly and drive, and combining all types of tourism including gastronomic tourism.

    Our market continues to grow and we sell our services all over the world.
    We have been awarded CALTUR level 2 certification of quality by the Peruvian Ministry of Tourism.
  • 2016 – 2017 International accreditations
    After more than 10 years’ experience, we sought to accredit our services in order to guarantee the growth and sustainability of our company, and also its competitiveness in the market.

    We have been awarded the AENOR international quality certification, and the CALTUR gold level quality certification by the Peruvian Ministry of Tourism, and have an international accreditation for corporate social responsibility from TOURCERT – Germany.
  • 2018 – 2019 ISO international certifications, direct operation in Bolivia
    We have been awarded ISO 9001:2015 and ISO 14001:2015 and CALTUR level 3 certification of quality by the Peruvian Ministry of Tourism.

    We have reassessed our vision and mission and have decided to implement more aggressive environmental and corporate social responsibility policies with the high Andean communities of Peru.

OUR TEAM
We have a multidisciplinary team of passionate and innovative experts who work together to plan and implement the development of the company, as well as the day-by-day services that we provide to individuals and companies that trust in us.
At DMC Peru Agency we have an organizational culture based on diversity, participation, and teamwork, encouraging innovation at all times, and enjoying a work environment in accordance with the current trends of the company.
At DMC Peru Agency we foster the talent of our workers through a solid working environment and an inclusive, horizontal structure where everyone has opportunities.

Welcome to our travel tips page. Here you will find plenty of useful information to help you prepare before starting your trip.

National Holidays
01 January New Year

Maundy Thursday and Good Friday (March or April)
Holy Week (movable date)
01 may-labor Day
29 June St Peter and St Paul´s Day
28 and 29 July Independence Day
30 August St Rosa of Lima´s Day
08 October Battle of Angamos
01 November All Saints Day
08 December Day of the Immaculate Conception
25 December Christmas

Special Dates
18 January Anniversary of Lima

1st Saturday in February National Pisco Sour Day
1st Sunday in February National Pachamanca Day
14 February St Valentine´s Day
20 February Traditional Natural Drinks Day
08 March International Women´s Day
2nd Sunday in May Mother’s Day
30 May National Potato Day
01 June International Milk Day
28 June Ceviche Day
3rd Sunday in June Father´s Day
24 June Inti Raymi – Sun Festival
3rd Sunday in July “Pollo a la Brasa” (spit roast chicken) Day
4th Sunday in July National Pisco Day
4th Friday in August National Peruvian Coffee Day
2nd Friday in October National Guinea Pig Day
2nd Friday in October World Egg Day
16 October World Bread Day
3rd Saturday in October Anticucho Day
31 October Day of the Creole Song

Clothing
Come prepared for the season and climate

Peru has a privileged position and visitors will notice that our country is divided into three geographical regions: coast, highlands, and jungle.
The coast has a warmer climate in the north and is a little colder in the center and the south. It almost never rains except in the north in the summer months, and the central coast (Lima) and southern coast (Arequipa) have a heavy sea mist.
In the mountainous Andean regions the climate is cold and dry, with more intense rain.
The jungle regions have a tropical, hot, and very humid climate with strong rains which increase in the summer months.

The climate varies according to season and region:
Summer: 22 December to 21 March.
Autumn: 22 March to 21 June.
Winter: 22 June to 22 September.
Spring: 23 September to 21 December.

Depending on the place or places you are going to visit we recommend packing different types of clothes as you will find a different climate wherever you go.

Coast: From January to December in the cities of Lima, Ica and Nazca it is advisable to take light clothing, maybe sports clothes, preferably cotton, and sandals, trainers, and swimming costume. However, you should keep in mind that from April to November the temperature drops and the humidity is high, requiring warm clothes and closed shoes.

Highlands: In cities like Cusco, Arequipa, Huaraz, Ayacucho and Puno you will need light clothes during the day and warm clothes such as coats and jackets at night. If you visit these places between November and April you should take thermal layers and waterproofs because sudden rain is highly likely.

Jungle: If you visit cities like Puerto Maldonado or Iquitos it is advisable to take light clothing in light colors. It is important to take long-sleeved shirts or t-shirts and long trousers to avoid mosquito bites. Don’t forget to take boots for walking in the jungle, mosquito repellent, and a waterproof jacket in case of storms.

Regardless of the season, you choose to travel to Peru, and which region you choose to visit, you will need to bring warm clothes, comfortable trousers, walking shoes, good sunscreen and a hat (for the sun and the cold).

For excursions
If you are going to do day hikes it is advisable to take a cap or sunhat and clothes appropriate for the season and region where you will be walking. It is also important to take an umbrella and waterproof jacket, especially in the highlands like Cusco and Puno where there are often strong winds in the afternoons.

If you are going to trek for more than just a day you should choose carefully what to take so as not to carry unnecessary weight which would be uncomfortable during your walk. Take only what your guide recommends. Besides a good sleeping bag, you will need hiking boots and a waterproof jacket, especially in the highlands. Remember to drink lots of liquid during the hikes, making sure that it is sterilized.

For adventure tourism
If you are going to go canoeing it is essential to bring more than one complete change of clothes, good sunglasses to avoid the reflection of the sun on the water, and everything must be securely attached to your person so that you do not need to hold anything with your hands. You should pay close attention to the briefing before your excursion.

If you are going to go on other excursions such as mountain biking, quad bikes, or motorbikes, it is important to take good sunglasses to protect you from the sun, wind, and dust. Other equipments like helmets and protective clothing are the responsibility of the agency.

What to pack
Long waterproof trousers

Walking shoes
Light long-sleeved t-shirts
Jacket and windbreaker
Sun hat and warm hat
Waterproof jacket or umbrella
Sunscreen
Insect repellent
Medicines and other personal items
Camera
Don’t worry if you forget something, you can buy anything you need in Peru, Ecuador or Bolivia.

Language
The official language of Peru, Ecuador and Bolivia is Spanish. In Andean or Amazonian areas Quechua, Aymara, and other origin languages are also spoken.

Currency
The official currency of Peru is the Nuevo Sol, in Ecuador is US dollars, in Bolivia si Pesos Bolivianos.

You can change money at banks and money exchanges, the exchange rate varies, check the rate at banks or in the daily papers.

Transport
We recommend you take only authorized taxis, the price should be agreed upon before getting into the vehicle.

You can ask your hotel to call a safe taxi.

Tips & Advice
In Peru there is no established amount to leave as a tip for services, it varies according to the satisfaction of the client, however, 10% would be considered adequate.

Don’t carry large quantities of cash nor valuable objects.
Never leave your belongings far from you or out of sight
Don’t use unauthorized taxis
Don’t change money in the street or with informal money exchangers
Don’t trust anyone pretending to be a guide or assistant, ask to see their identification.

Security
Tourist Assistance and Information Peru is a service provided by the Peruvian state and offers tourists complete information about attractions, destinations, journey times, routes and the registered companies that provide these services. They can also offer assistance in case of any problem during your stay in Peru. They offer assistance in Spanish and English.

In Ecuador and Bolivia, contact your executive and/or assigned guide.

Food
We recommend you eat in restaurants, not in the street, to avoid any stomach problems.
Peruvian food is world-famous and Peru has a great variety of high-quality products. Many hotels offer a la carte dishes and buffet lunches and dinners.

Among the specialties of Peruvian cuisine are:
Ceviche (raw marinated fish), lomo saltado (stir fried beef), rocoto relleno (stuffed chili pepper), shrimp soup, and deserts such as mazamorra morada (made from purple corn), suspiro limeño, etc. The national drink is Pisco sour and other drinks made from Pisco such as Chilcano.
Ecuadorian food is one of the most varied in the world, considered by many experts as one of the best in the world, among the most prepared are: encebollado, caldo de bolas de verde, viche, sancocho de carne o su variante de pescado, among many other dishes.
Among the Andean dishes in Bolivia we can mention some, such as picante surtido, plato paceño, sajta de pollo, among many others.

Health
It is recommended to rest immediately after arrival to avoid altitude sickness and to drink coca leaf tea, especially when you travel to cities in the highlands like Cusco, Puno, Cajamarca, and in Bolivia La Paz, Uyuni  among others.

Do not eat too much, since at high altitude digestion is slower.
It will also help to not exert yourself too much and make sure you get enough sleep.
Drink plenty of liquids, above all in high altitude areas, preferably bottled water.

Others
When you buy artisanal products, remember that you are helping the local economy and it is a great support to the artisans.

Don’t take services below the regular prices.
Investigate and plan an itinerary for your trip according to your requirements, in this way making the best use of your time and allowing you to enjoy more of our marvelous Peru.

Cusco information and/or Highlands
Altitude sickness or “soroche” is caused by being in places located at a high altitude, generally occurs above 2,400 meters, and can lead to pulmonary edema and other illnesses.

Altitude sickness does not affect people traveling by airplane because the plane is pressurized to 8,000 feet altitude (2,440 m)
Chronic altitude sickness can occur only after being at altitude for a long time. Frequently people can confuse altitude sickness with dehydration since a loss of water in the lungs can cause them to feel unwell and they attribute it to the altitude.

People who go up quickly to altitudes of more than 2,500m can suffer from altitude sickness. In Peru, this includes the cities of Cusco (3,326m) and Puno (3,820m). People who have suffered from altitude sickness in the past are prone to experience it again in the future and the risk increases if you ascend very quickly and exert yourself physically.
Symptoms include headache, nausea, vomiting, dizziness, insomnia, loss of appetite, etc, in some severe cases, and can be complicated by fluid on the lungs (pulmonary edema). If the symptoms persist for more than 24 hours it is advisable to descend at least 500m in altitude.
To avoid altitude sickness it is advisable to spend two or more nights for each 1000m. Alternatively, you could ask your doctor to prescribe you something that could help. Secondary effects of altitude sickness include increased urination, numbness of the body, tingling, short-sightedness, temporary impotence, etc.
When you travel to high-altitude cities it is important to avoid physical exertion, eat light food and avoid alcoholic drinks. Altitude sickness should be taken seriously as it could be life-threatening when severe.

Shopping
There is a great variety of Peruvian handicrafts to choose from, such as alpaca jumpers, carpets, indigenous masks, colorful weavings, and silver jewelry. You will find many shops and galleries selling these crafts in the cities and also in the surrounding.

Recommended places to eat
We can always recommend good places to eat, based on recommendations from our clients.

Let yourself be carried away by the recommendations of our guides and executives, because of their daily experience they are connoisseurs of restaurants, bars, etc.

Looking after your health
It is highly recommended that foreign visitors have complete medical insurance and be prepared for any medical costs they may incur during their trip.

If you are going to travel to Bolivia, you should be vaccinated against yellow fever.

Visa
We suggest you contact the Peruvian, Ecuadorian, or Bolivian embassies in your country to check if you need a visa and obtain all necessary documentation.

Changing money
Only a few money exchanges in Lima and Cusco will change anything other than American dollars. American dollars, however, can be exchanged in all money exchanges, banks, hotels, etc (torn or damaged notes will generally not be accepted).

It is not advisable to change money with informal money exchangers.
In Ecuador the official currency is the US$ dollar, and in Bolivia the Peso Boliviano, we recommend exchanging at authorized exchange houses.

Credit and Debit Cards
All credit cards are accepted, Visa and Mastercard being the most common.

ATMs are also a quick and easy way of getting money.
Banks will exchange traveller’s cheques, to avoid any additional charges the cheques should be in American dollars.

Banks are open Monday to Friday from 09.00 to 18.00, and Saturday from 09.00 to 13.00. In Bolivia from 09.00 to 16.00 hours.

Communication
The dialing code to call Peru is 51, 591 for Bolivia, and 593 for Ecuador.

You can buy phone cards in shops and supermarkets.
Mobile phones: Many international phone companies have special roaming rates. You can also hire mobile phones in the 3 countries.
You can connect to the internet in public internet cabins and internet cafes. Many public places such as restaurants and hotels also offer internet access.

Post
There are post offices in most towns. However, facilities for sending postcards are limited and tend to take a long time to arrive.

Getting around

By air:
LATAM currently has the greatest number of domestic flights, covering routes between cities such as Lima, Cusco, Arequipa, Juliaca, Puerto Maldonado, Iquitos, Tumbes, and Piura, Guayaquil, Quito, Cuenca, and Bolivia among others.
There are other airlines operating routes between Lima and Cusco such as Avianca, Lc Peru, Star Peru, and Peruvian Airlines, in Bolivia BOA.
You have a great variety of options to find the best offer if you have any questions we can help you. With an electronic ticket, you can receive your ticket directly at the airport.
We can help you with flight reservations, however, it is important to mention that domestic flights are often cheaper when bought together with an international flight and will also give you security in case of any delay as the airline will be responsible for your onward connection.
The airport tax is included in the ticket price.

By train:
The company Peru Rail covers the routes between Cusco-Puno, Cusco-Arequipa, and Cusco-Machu Picchu.
The company Inca Rail covers the route Cusco-Machu Picchu
The Central Andean Railway offers a touristic service twice a month between Lima and Huancayo, this route is the second highest railway in the world.
The Southern Railroad covers the La Paz – Uyuni route in Bolivia.

By road:
The Panamerican highway runs along the Peruvian coast and has a number of intersections with routes to the highlands. Not all of the roads in mountainous areas are paved and in good condition and in the rainy season landslides are frequent.
There are organizations that produce maps with travel guides.
The minimum age to drive is 18.
In Bolivia, most of the roads are also paved, and in tropical areas, there are also landslides, as in Ecuador.

By bus:
This is an economical way to travel. There are numerous companies, the largest being Cruz del Sur, Ormeño, Oltursa, among others, where you will find a price, level of service, and timetable to suit you.

Important Laws in Peru, Ecuador and Bolivia
Drugs: Drug trafficking is a serious crime in Peru and narcotraffickers face long jail sentences.

Exporting stuffed animals is prohibited.
Sexual exploitation of children and minors (under 18 years of age) is punishable by up to 25 years in jail

Customer Support

Information:
We provide appropriate advice with the purpose of organizing a tailor-made program that meets the needs of your trip. The following are the channels of communication through which you will receive immediate attention:

Telephone:
Toll free: +1-855-774-7036
Peru: 51-842-626-99
Email: sales@dmc.peruagency.com
Whatsapp & cellphone: +51 943 852 958 // 932 344 724
We can suggest a suitable itinerary according to the length of your stay, the places you want to visit and the kind of activities you want to do.

Legal Information:
Company Name: Amara Experience EIRL

Trading Name: DMC Peru Agency
Website: https://dmc.peruagency.com
Address in Peru: Calle Sacsayhuaman H-3 Apt 702, Manuel Prado, Cusco – Peru

Security and Privacy:
Whenever you use the services of Peru Agency https://dmc.peruagency.com, you are automatically using our security system. All your transactions are protected with SSL technology and security privacy standards (PCT). You are also protected by the privacy policies of https://dmc.peruagency.com

Arriving at my destination:
If you have booked an airport pick-up to start your itinerary with us, your first contact with our representatives will be with the driver and the guide, who collect you. He will be responsible for giving you complete information about your stay and will give you your tickets. Feel free to ask him any questions you may have. If you have hired services that do not include an airport pick up we will make contact with you at your hotel before your itinerary with us, or if you are not in the city, by phone or email, so that we can give you details about your pick up time and you can be ready for when we arrive.

Changes and Cancellations:
In both cases penalties will apply, some vary by a percentage depending on how much notice is given, in other cases the booking policy of the services does not allow changes nor cancellations and the full 100% of the cost must be charged.

If you are not sure of the dates of your trip, it’s better to check these penalties in advance.
For now, and until March 2022, our policies are very flexible, ask us about these.

Delays:
It is important to keep in mind that if you are late for the start of your excursion there is a possibility that you could miss the tour and not be reimbursed any of the money you have paid for it. Remember to always wait in the hotel lobby at the time indicated. However, we will always suggest catching up with the group if it is at all possible, in which case there may be an extra charge, depending on the distance you need to travel.

Customer Satisfaction:
We, DMC Peru Agency, are a wholesale operator of adventure, mystical, fly and drive, rural community, and cultural tourism from 2005.

As a team, we are always focused on the client’s needs, developing strategies to find satisfactory solutions, and always setting ourselves new objectives because we are convinced that however good service is, we can always improve it.

Our competitive advantages: Tailor-made programs, fast response to requests for quotes or bookings, flexible itineraries, constant monitoring of our own services, 24-hour attention in sales and operations via mobile phone, and/or WhatsApp.

Terms and Conditions

OUR RATES:

  • Rates in American Dollars (US$)
  • Rates subject to change without prior notice.
  • Rates don´t apply for special dates *
  • Rates for children apply under 8 years old in Peru, under 5 years in Ecuador and Bolivia.
  1. In order to improve the service, may change the order of the tours.
  2. The programs have been quoted in the standard room category of the hotels. For higher categories, consult your sales executive.
  3. The check-in and checkout schedules are set by each hotel. Usually, the rooms are available for entry between 12:00 m. and 3:00 p.m. and departure must be before 12:00 p.m. Subsequent departures may mean additional charges. it is important to follow the recommendations of the attendant who accompanies them at the time of check-in at the hotel and/or ask at the hotel the respective schedules in case it´s not published in reception.
  4. The requirements of double rooms (double or twin), triple rooms, extra beds, cots are subject to confirmation.
  5. The triple rooms in some destinations and hotels are composed of 2 double beds, which means sharing these beds.
  6. The tourists are obliged to conduct themselves respecting the rights of the people, the environment, the cultural and natural heritage of the countries, as well as the multi-ethnic conditions of them.

SERVICES NOT INCLUDED
The passenger is responsible for obtaining passports, visas, travel insurance, payment of excess baggage, personal requests such as extra drinks, laundry service, communication (calls, faxes, emails, etc.), national and international airport departure taxes, gratuities, or other services and fees not specified in the itinerary

UNUSED SERVICES
Some services may be interrupted or canceled due to climate conditions; force majeure reasons; acts of nature, strikes, etc.; or others beyond the control of the hotels, airlines, other suppliers, or DMC PERU AGENCY or its associates. No reimbursements will be made as a result; of such interruptions or cancellations that escape our control.

INSURANCE
We recommend passengers get trip cancellation, travel repatriation, and international medical insurances to cover any inconveniences that may arise during the trip. We also urge them to check with their doctor to update vaccines and review medical concerns regarding international travel.

AIR TICKETS
Prices of air tickets are subject to change without previous notice until their final issuance. Flight schedules are subject to change by the airline companies up until the day of the flight. Additional restrictions, limitations, penalties, and/or specific conditions may be placed by the airlines.

CANCELLATIONS AND REIMBURSEMENTS
Notifications of cancellations and requests for reimbursements should be made in writing including all related information and will receive immediate attention from us.

LUGGAGE LIABILITIES
DMC PERU AGENCY recommends that all of the guests arrive to Peru with their own travel insurance and that it covers lost luggage.
DMC PERU AGENCY cannot be held responsible for:
* Baggage lost or delayed during international or domestic flights.
*Lost carry-on items, handbags, or personal articles.
*Items forgotten by guests at hotels, vehicles or venues, or during tours.
We recommend our guests not include any valuable items in their checked baggage during land transfers.

Privacy & Policy

Your privacy is very important to Amara Experience  E.I.R.L. (“we” or “us”). With that in mind, we have established and implemented information handling practices for https://dmc.peruagency.com (“site”) that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy (“policy”) describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We have prepared a detailed policy because we believe you should know as much as possible about our practices so that you can make an informed decision about the extent of your use of our site.