Inca Trail to Machu Picchu – 4 Days

Terms & Conditions

Please read carefully the following terms and conditions to avoid misunderstandings that may arise days before and/or during the experience, in case you have additional questions please contact us and we will gladly assist you. We want your experience with us to be extraordinary. DMC Peru Agency is not responsible and will not make any refund or reimbursement for any misunderstanding.

2.- Rates:

• Rates valid until December 2025- are expressed in US dollars (USD).
• Rates are subject to change without prior notice according to availability and rates, please consult with your executive before confirming availability.
• Rates per person are based on 02 passengers, with an additional cost per individual traveler.
• Rates include charges for credit card payments.
• Rates do not apply for Christmas and New Year’s holidays.

Special dates (*)

3.- It is the responsibility of each passenger to have the required documents for his/her trip, in force (with more than six months of validity after the end of his/her visit to our countries) and in good condition. As a general rule, these include, for each passenger, a passport, identity card, for countries that exceptionally allow entry with this document in replacement of the passport, visas when required, for countries in transit and destination countries, and certificates of certain vaccinations, for countries that require it, the passenger’s travel document must be the same with which he/she confirmed his/her reservation.

4.- Check-in and check-out times are set by each hotel. In general, rooms are available for check-in from 3:00 PM, and check-out must be before 12:00 PM. Later departures may mean additional charges. It is important to follow the recommendations of the assistant who accompanies you at the time of check-in at the hotel and/or ask the hotel for the respective schedules in case they are not published at the front desk.

5.- The requirements for double rooms (double or twin beds), triple rooms, extra beds, and/or cribs are subject to confirmation by each hotel.

6.- Triple rooms in some destinations and hotels comprise 2 double beds, which requires sharing these beds.

7.- Tourists are obliged to conduct themselves respecting the rights of people, the environment, the cultural and natural heritage of our countries, as well as the multi-ethnic conditions, beliefs, customs, and ways of life of the inhabitants of the localities they visit.

8.-It is strictly forbidden to engage in conduct that interferes with the safety and comfort of the other participants of the group, such as the consumption of drugs and alcohol. The use of female or male escorts (prostitution) is not tolerable within a trip, the use of minors for this type of services is penalized by the authorities. DMC PERU AGENCY protects the integrity of minors and adolescents.

Itineraries. – The itineraries have been planned with great care, although for operational reasons, climatic or political factors, or any other eventuality it may be necessary to change the sequence of activities in the itinerary or the specified route; such cases are exceptional and the passenger will be informed.

To improve the tourists’ experience, the order of the excursions may vary.

Services not included. – The passenger is responsible for all administrative formalities such as: Obtaining and updating passports, visas, travel insurance, payment of excess baggage, beverages, laundry service, communication (calls, faxes, e-mails, etc.), domestic and international airport departure taxes, tips or other services and fees not specified in the itinerary.

Services not used. – Some services may be interrupted or canceled due to weather conditions, force majeure such as acts of nature, social upheaval, strikes, etc., or others beyond the control of the hotels, airlines, other suppliers, or DMC PERU AGENCY. No reimbursement shall be made as a consequence of such interruptions or cancellations beyond our control. DMC PERU AGENCY will at all times assist the passenger and modify the itinerary for the passenger’s benefit, as well as provide permanent assistance.

Insurance. – We recommend passengers obtain trip cancellation, repatriation, and international medical insurance to cover any discomfort that may arise during the trip. We also suggest you consult to your doctor to update your vaccination records and review any medical concerns regarding international travel.

Airline Tickets. – 100% payment is required for ticket issuance. Fares are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, penalties applied and not applied are in accordance with airline policy. Tickets are non-refundable or non-endorsable in case of cancellation.

Baggage Responsibilities. – DMC PERU AGENCY recommends that all passengers arrive in Peru with their travel insurance and that they have coverage for lost luggage. DMC PERU AGENCY cannot be held responsible for: – Luggage lost or delayed during domestic or international flights, as well as carry-on items, or personal items. – Objects forgotten by passengers in hotels, vehicles, or places visited during the trip. – We recommend our passengers not to include any valuable items in their checked baggage during transfers and flights.

Reservation Policies. – Any reservation must include the following information of the passenger(s) or group:

a. Full names and surnames.

b. Nationalities.

c. Passport or identity card number.

d. Date of birth.

e. Gender.

f. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. The consequences generated by the omission of information on physical and medical conditions, among others, are the sole responsibility of the passenger. Airline reservation code in case the passenger makes the reservation on his/her own or through an external organization to DMC PERU AGENCY. In the case of foreign students, it must be duly accredited with the respective student card in which the validity of the same is clearly shown. No other type of document will be accepted to request the respective discount for admission to the tourist attractions.
g. The passport / ID number is MANDATORY for issuing admission tickets to tourist attractions, bus, train, and/or airline tickets.
h. Passengers must have a valid passport to enter our countries. Your passport must be valid for 6 months from the date of entry to Peru.

Definition of Group Size. INDIVIDUALS or FITS: Up to 8 passengers. In case of more passengers send us a quotation as a group.

Payment policies. DMC PERU AGENCY requires payment in full: 35 days prior to arrival for Individual passengers / FITs. 60 days prior to arrival in case of Groups. Payment terms in the case of groups may vary depending on the policy of some hotels and/or suppliers. Please consult. Payment constitutes acceptance of the terms and conditions outlined in this document, as well as those indicated in the quotation or booking confirmation.

Payment Methods (For Groups or FIT’s)

Bank Transfer: Payments should be made to the following bank account in Lima, PERU BANCO DE CREDITO DEL PERU – MIRAFLORES AGENCY Avenida Larco # 611 MIRAFLORES, LIMA 18 PERU Telephone (511) – 4441717.ACCOUNT NUMBER: 194-31464975-1-01. ACCOUNT NAME: PERU ON ROAD E.I.R.L.SWIFT: BCPLPEPL

We accept all major credit and debit cards.

For other payment alternatives, we accept transfers via Western Union or Money Gram, in case you wish to pay with this option please indicate it to your sales executive to provide you with the corresponding information. All transfer costs are assumed by the sender and must have in reference the tour number(s) or name of DMC PERU AGENCY. In addition, we request a copy of the payment confirmation issued by the bank via mail, with the following information attached: – Name of the passengers – Name of the Tour – Date of the trip The information requested is key to being able to make the correct follow-up of payments and operations.

Cancellations and Refunds. – Requests for cancellations and requests for refunds must be made in writing and include all related information, and we will respond immediately after consultation with the service providers, indicating the respective charges for cancellation or cancellation of services. The request will be applied within working days.

Cancellation Charges. – Cancellation charges tend to increase when the arrival date is closer. DMC PERU AGENCY will do its best to keep these charges as low as possible.

Policies for Children. – Discounts will be applied only for children under 8 years of age in case of admission to tourist attractions. Hotel discounts apply according to the policies of each hotel and/or provider. Child rates apply when accompanied by 02 adults.

Liability Clause: DMC PERU AGENCY shall not be liable for any injury, death, loss, delay, inconvenience, damage to personal belongings in connection with the provision of any goods or services due to force majeure: illness, government restrictions, acts of civil war, insurrection or rebellion, strikes or other activities, criminal or terrorist of any kind, food poisoning, mechanical failure of aircraft or other means of transportation or for your delay of departure or arrival on time. DMC PERU AGENCY is not responsible for the error or omission of any supplier (such as accommodations or the Transportation Company) if the client makes any reservation on his account with a service provider other than DMC PERU AGENCY. The necessary support will be provided according to our competencies. DMC PERU AGENCY reserves the right to take photographs or film recordings of any of its trips, and to use such photographs or film recordings for promotional and/or commercial purposes.