A 12 – Day Luxury Peru Journey

From: USD$ 0.00

Visit: Lima | Gastronomy | Larco Museum| Cusco | Sacred Valley | Machu Picchu | Iquitos | Aria Amazon Cruise

Guaranteed Departures
Rates Valid 2026.

We accept all credit and debit cards

Day 01: Arrival in Lima.

 

Upon arrival in Lima, you Will be met the airport and transferred to your hotel.

 

  • Night in Lima.

 

Day 02: Cultural Lima Tour + Larco Museum – (B)

 

Breakfast at the hotel.

Begin your experience with a spectacular view of the Pacific Ocean as we drive through the modern districts of Miraflores and San Isidro. Along the way, we will view Huaca Pucllana (panoramic view from the outside), an impressive pre-Inca ceremonial pyramid that stands timeless in the heart of the urban area.

We will then continue to the Historic Center, a UNESCO World Heritage Site. Here, we will relive the splendor of the colonial era with a visit to the Santo Domingo Convent, home to the relics of Saint Rose of Lima and Saint Martin de Porres.

Afterward, we will head to the Pueblo Libre district to visit the Larco Museum. This museum showcases the finest and most comprehensive collection of pre-Hispanic gold and silver artifacts in the world. It is also renowned for its open-access storerooms and erotic pottery exhibition rooms.

 

  • Night in Lima.

 

Day 03: Flight to Cusco & Leisure Day – (B)

 

Breakfast at the hotel.

At the designated time, you will be transferred to the Lima Airport to board your flight to Cusco. Upon arrival, our staff will be waiting to escort you to your hotel, where you can relax and acclimatize to the altitude.

 

  • Night in Cusco.

 

Day 04: Sacred Valley of the Incas Excursion – (B, L)

 

Breakfast at the hotel.

We begin our full-day excursion to the Sacred Valley with an early morning pickup from your hotel. Our first stop is the picturesque town of Pisac, renowned for its vibrant artisan market and impressive Inca archaeological sites. Here, you can admire an ancient irrigation system, an astronomical observatory, a sun dial or Intiwatana, and extensive agricultural terraces.

We will then continue toward Urubamba, where we will enjoy lunch at an exceptional local restaurant. After lunch, our journey takes us to Ollantaytambo, known as the last living Inca town. Its archaeological center was built during the Inca era as a fortified area that includes a temple, agricultural terraces, and a residential sector. Two distinct areas can be observed: one dedicated to worship and religion, and the other to housing. It served as an important administrative center that likely fulfilled military functions as well, as evidenced by its walls and watchtowers. Following the visit to the complex, you will be transferred to your hotel.

 

  • Night in the Sacred Valley.

 

Day 05: Machu Picchu Excursion, “The Lost City of the Incas” – (B, L)

 

Breakfast at the hotel.

You will be transferred to the train station to board the train to Aguas Calientes. Upon arrival, our staff will assist you in boarding the bus that leads to the citadel entrance. Machu Picchu is one of the ultimate expressions of Inca architecture and a UNESCO World Cultural and Natural Heritage Site. In addition to offering spectacular scenery, it showcases a significant diversity of endemic flora and fauna. After a 2.5 to 3-hour guided tour, we will return to Aguas Calientes for lunch. Afterward, you will take the train back to Cusco.

 

  • Night in Cusco.

 

Day 06: Culinary Tour with Cooking Demonstration + Lunch – (B, L)

 

Breakfast at the hotel.

We begin our gastronomic adventure at a traditional Cusco market, where we will experience a wide variety of exotic, local products. Afterward, we will visit an exclusive restaurant to learn how to prepare Peru’s flagship cocktail, the “Pisco Sour,” guided by an expert bartender. We will also learn how to cook a traditional and delicious Peruvian dish. Finally, we will enjoy an exquisite lunch featuring the most representative flavors of Peruvian gastronomy. Concluding the experience, you will be transferred back to your hotel.

 

  • Night in Cusco.

 

Day 07: Flight Cusco – Iquitos – (B)

 

Breakfast at the hotel.

At the designated time, you will be transferred to the airport to board your flight from Cusco to Iquitos, via Lima.

 

  • Night in Iquitos.

 

Day 08: Iquitos – Amazon River – (B, D)

 

Breakfast at the hotel.

At the appropriate time, you will be picked up and transferred for lunch at a local restaurant or en route to the vessel. The afternoon continues with a tour of the historic city of Iquitos and a visit to an indigenous Amazonian community. In the late afternoon, we will board the Aria Amazon. As you settle into your spacious suite, one of the greatest adventures of your life begins. After meeting our expert naturalist guides and completing a routine safety drill, you will gather in the dining room to enjoy the first of many Amazon-inspired culinary experiences, crafted by Aria Amazon’s renowned consulting chef, Pedro Miguel Schiaffino.

 

  • Night onboard the Aria Amazon Cruise.

 

Day 09: Amazon River, Yarapa River & Nauta Caño Excursion – (B, L, D)

 

Boarding our comfortable skiffs, we will navigate from the Amazon River toward the Yarapa River. Keep your binoculars ready to spot tropical songbirds, black-collared hawks, and sloths. You will also have the chance to fish for the voracious Amazonian piranhas while our naturalist guides share fascinating stories about Moringo Lake. As the sun sets, we will embark on a night safari to marvel at the stars reflected in the black waters of Nauta Caño.

 

  • Night onboard the Aria Amazon Cruise.

 

Day 10: Marañón River, Jungle Walk & Yanayacu-Pucate River – (B, L, D)

 

Begin the day early with a birdwatching excursion along the Marañón River. We will then visit an Amazonian village, where the locals will demonstrate how they harvest the aguaje palm. Later, you will have the opportunity to go kayaking, canoeing, or swimming in the Yanayacu-Pucate River. After lunch, we will take a jungle walk to observe the rich flora and fauna, including medicinal trees, insects, and poison dart frogs, while learning about the different strata and ecosystems of the rainforest. Before dinner, you will be introduced to the extraordinary crew working behind the scenes to ensure your exceptional experience aboard the Aria Amazon.

 

  • Night onboard the Aria Amazon Cruise.

 

Day 11: Nauta Port, Manatee Rescue Center & Airport Transfer – (B, L)

 

This morning, we will take a guided tour of the local market. You can marvel at the regional products of the Peruvian Amazon and, if you wish, sample exotic snacks. Afterward, we will return to the Aria Amazon for breakfast and packing before disembarkation. En route to the airport, we will visit the Manatee Rescue Center, where orphaned Amazonian manatees are rehabilitated before being released back into the wild.

 

  • Night in Lima.

 

Day 12: Departure from Lima – (B)

 

Breakfast at the hotel.

At the designated time, you will be transferred to the airport, where we will bid you farewell.

 

Includes:

 

  • All private tours (except the Amazon River cruise).
  • All private transfers with a guide on board.
  • All admission fees to the attractions visited as per the itinerary.
  • Meals as listed in the itinerary (B = breakfast / L = lunch / D = dinner).
  • Private tours.
  • 4 nights’ hotel in Lima, breakfast included.
  • 2 nights’ hotel in Cusco, breakfast included.
  • 1 night’s hotel in the Sacred Valley, breakfast included.
  • 1 night’s hotel in Iquitos, breakfast included.
  • Cultural Lima Tour and Larco Museum.
  • Tour to the Sacred Valley – à la carte lunch in the Sacred Valley.
  • Tour to Machu Picchu via private service, languages: Spanish, English, or Portuguese.
  • Train ticket to Machu Picchu – (Hiram Bingham)
  • Shuttle bus to and from Machu Picchu.
  • Gastronomic tour in Cusco.
  • 4-day, 3-night Amazon River cruise.
  • Personalized assistance.

 

Not Included

 

  • International and domestic airfare.
  • Early check-in or late check-out from the hotel.
  • Travel insurance
  • Meals not mentioned and tips.
  • Personal expenses (drinks, medical or travel insurance, laundry)
  • Expenses not mentioned
  • Contact us for the best rates.

 

Terms & Conditions

Please read carefully the following terms and conditions to avoid misunderstandings that may arise days before and/or during the experience, in case you have additional questions please contact us and we will gladly assist you. We want your experience with us to be extraordinary. DMC Peru Agency is not responsible and will not make any refund and/or reimbursement for any misunderstanding.

2.- Rates:

  • Rates are valid until December 2026 and are expressed in US dollars (USD).
  • Rates are subject to change without prior notice according to availability and rates, please consult with your executive before confirming availability.
  • Rates per person are based on 02 passengers, with an additional cost per individual traveler.
  • Rates include charges for credit card payments.
  • Rates do not apply for Christmas and New Year’s holidays.

Special dates (*)

Events Dates Destinations
Holly Week March 29 to April 05 Peru
Inti Raymi Jun 22 to 27 Cusco
New Year´s Parties December 30 to January 02 Peru

3.- The programs are quoted in the standard room category of the hotels, for higher categories, please contact us.

4.- It is the responsibility of each passenger to have the required documents for his/her trip, in force (with more than six months of validity after the end of his/her visit to our countries) and in good condition. As a general rule, these include, for each passenger, a passport, identity card, for countries that exceptionally allow entry with this document in replacement of the passport, visas when required, for countries in transit and destination countries, and certificates of certain vaccinations, for countries that require it, the passenger’s travel document must be the same with which he/she confirmed his/her reservation.

5.- Check-in and check-out times are set by each hotel. In general, rooms are available for check in from 3:00 PM and check out must be before 12:00 PM. Later departures may mean additional charges, it is important to follow the recommendations of the assistant who accompanies you at the time of check in at the hotel and/or ask at the hotel the respective schedules in case it is not published at the front desk.

6.- The requirements for double rooms (double or twin beds), triple rooms, extra beds and/or cribs are subject to confirmation by each hotel.

7.- Triple rooms in some destinations and hotels are composed of 2 double beds, which requires sharing these beds.

8.- Tourists are obliged to conduct themselves respecting the rights of people, the environment, the cultural and natural heritage of our countries, as well as the multi-ethnic conditions, beliefs, customs and ways of life of the inhabitants of the localities they visit.

9.-It is strictly forbidden to engage in conduct that interferes with the safety and comfort of the other participants of the group, such as the consumption of drugs and alcohol. The use of female or male escorts (prostitution) is not tolerable within a trip, the use of minors for this type of services is penalized by the authorities. DMC PERU AGENCY protects the integrity of minors and adolescents.

Itineraries. – The itineraries have been planned with great care, although for operational reasons, climatic or political factors or any other eventuality it may be necessary to change the sequence of activities in the itinerary or the specified route; such cases are exceptional and the passenger will be informed.

In order to improve the tourists’ experience, the order of the excursions may vary.

Services not included. – The passenger is responsible for all administrative formalities such as: Obtaining and updating passports, visas, travel insurance, payment of excess baggage, beverages, laundry service, communication (calls, faxes, e-mails, etc.), domestic and international airport departure taxes, tips or other services and fees not specified in the itinerary.

Services not used. – Some services may be interrupted or canceled due to weather conditions, force majeure such as acts of nature, social upheaval, strikes, etc., or others beyond the control of the hotels, airlines, other suppliers or DMC PERU AGENCY. No reimbursement shall be made as a consequence of such interruptions or cancellations beyond our control. DMC PERU AGENCY will at all times assist the passenger and modify the itinerary for the passenger’s benefit, as well as provide permanent assistance.

Insurance. – We recommend passengers obtain trip cancellation, repatriation and international medical insurance to cover any discomfort that may arise during the trip. We also suggest that you consult with your doctor and update your vaccination records and review any medical concerns regarding international travel.

Airline Tickets. – 100% payment is required for ticket issuance. Fares are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, penalties applied and not applied are in accordance with airline policy. Tickets are non-refundable or non-endorsable in case of cancellation.

Baggage Responsibilities. – DMC PERU AGENCY recommends that all passengers arrive in Peru with their own travel insurance, and that they have coverage for lost luggage. DMC PERU AGENCY cannot be held responsible for: – Luggage lost or delayed during domestic or international flights, as well as carry-on items, or personal items. – Objects forgotten by passengers in hotels, vehicles, or places visited during the trip. – We recommend our passengers not to include any valuable items in their checked baggage during transfers and flights.

Reservation Policies. – Any reservation must include the following information of the passenger(s) or group: a. Full names and surnames. b. Nationalities. c. Passport or identity card number. d. Date of birth. e. Gender. f. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. The consequences generated by the omission of information on physical and medical conditions, among others, are the sole responsibility of the passenger. Airline reservation code in case the passenger makes the reservation on his/her own or through an external organization to DMC PERU AGENCY. In the case of foreign students, it must be duly accredited with the respective student card in which the validity of the same is clearly shown. No other type of document will be accepted to request the respective discount for admission to the tourist attractions. g. The passport / ID number is MANDATORY for issuing admission tickets to tourist attractions, bus, train and/or airline tickets. h. Passengers must have a valid passport to enter our countries. Your passport must be valid for 6 months from the date of entry to Peru.

Definition of Group Size. – INDIVIDUALS or FITS: Up to 8 passengers. In case of more passengers send us a quotation as a group.

Payment policies. – DMC PERU AGENCY requires payment in full: 35 days prior to arrival for Individual passengers / FITs. 60 days prior to arrival in case of Groups. Payment term in case of groups may vary depending on the policy of some hotels and/or suppliers. Please consult. Payment constitutes acceptance of the terms and conditions set forth in this document, as well as those indicated in the quotation or booking confirmation.

Payment Methods (For Groups or FIT’s)

Bank Transfer: Payments should be made to the following bank account in Lima, PERU BANCO DE CREDITO DEL PERU – MIRAFLORES AGENCY Avenida Larco # 611 MIRAFLORES, LIMA 18 PERU Telephone (511) – 4441717.ACCOUNT NUMBER: 285-11840622-1-90. ACCOUNT NAME: AMARA EXPERIENCE  E.I.R.L.SWIFT: BCPLPEPL

We accept all major credit and debit cards.

Other payment alternatives, we accept transfers via Western Union or Money Gram, in case you wish to pay with this option please indicate it to your sales executive to provide you with the corresponding information. All transfer costs are assumed by the sender and must have in reference the tour number(s) or name of DMC PERU AGENCY. In addition, we request a copy of the payment confirmation issued by the bank via mail, with the following information attached: – Name of the passengers – Name of the Tour – Date of the trip The information requested is key to be able to make the correct follow-up of payments and operations.

Cancellations and Refunds. – Requests for cancellations and requests for refunds must be made in writing and include all related information, and we will respond immediately after consultation with the service providers, indicating the respective charges for cancellation or cancellation of services. The request will be applied within working days.

Cancellation Charges. – Cancellation charges tend to increase when the arrival date is closer. DMC PERU AGENCY will do its best to keep these charges as low as possible.

Policies for Children. – Discounts will be applied only for children under 8 years of age in case of admission to tourist attractions. Hotel discounts apply according to the policies of each hotel and / or provider. Child rates apply when accompanied by 02 adults.

Liability Clause: DMC PERU AGENCY shall not be liable for any injury, death, loss, delay, inconvenience, damage to personal belongings in connection with the provision of any goods or services due to force majeure: illness, government restrictions, acts of civil war, insurrection or rebellion, strikes or other activities, criminal or terrorist of any kind, food poisoning, mechanical failure of aircraft or other means of transportation or for your delay of departure or arrival on time. DMC PERU AGENCY is not responsible for the error or omission of any supplier (such as accommodations or the Transportation Company) if the client makes any reservation on his own account with a service provider other than DMC PERU AGENCY. The necessary support will be provided according to our competences. DMC PERU AGENCY reserves the right to take photographs or film recordings of any of its trips, and to use such photographs or film recordings for promotional and/or commercial purposes.

 

CANCELLATION AND ANULLMENT POLICIES – DMC PERU AGENCY 

 

DMC Peru Agency is an inbound tour operator with direct operations in Peru, Bolivia, and Ecuador. In order to guarantee excellence, commercial transparency, and the success of each itinerary, we provide the following business guidelines for all service confirmations:

All requests for modifications, cancellations, or annulments of services must be formally submitted in writing via email by the reservation holder to our dedicated department: operaciones@peruagency.com. The official date of receipt of said email will determine the applicable cost coverage in accordance with the following parameters:

We highly appreciate your valuable trust in our strategic alliance and reaffirm our firm commitment to delivering the highest standard of service for your clients.

 

  1. Cancellation Guidelines and Cost Coverage: Refunds and operational cost coverages are processed based on the number of days prior notice provided before the scheduled trip start date:
  • 40 days or more before departure: 100% refund of the deposit received is guaranteed, deducting only administrative fees and specific services already issued that carry non-refundable regulations (airfares, government entrance fees, train tickets, etc.).
  • Between 39 and 20 days before departure: A 60% refund of the total tour package value will be processed, with the remaining percentage allocated to cover operational commitments made with local suppliers.
  • Between 19 and 10 days before departure: A 30% refund of the total tour package value will be processed.
  • Between 9 and 5 days before departure: A 10% refund of the total tour package value will be processed.
  • Less than 5 days or No Presentation (No Show): Due to immediate confirmations and the exclusive assignment of private guides and private transfers, services within this time window are fully dedicated to the operational coverage of the itinerary; therefore, refunds do not apply.
  1. Special Components Under Direct Regulations: Specific services, due to government regulations or fixed policies of strategic operators, are issued immediately and cannot be modified or refunded once processed. These amounts will be transparently detailed in the booking balance:
  • Machu Picchu and Inca Trail Entrance Fees: Regulated directly by the Peruvian Ministry of Culture; they are issued on a nominative, non-refundable, non-endorsable, and non-transferable basis.
  • Train Tickets (PeruRail / Inca Rail): Strictly subject to the tariff conditions of the railway companies (promotional and high-demand rates feature final emission policies).
  • Airfares (Domestic and International): Governed under the specific terms and regulations of the contracted airline.
  • High Season Blockouts and Special Events: Programs operated during peak seasons (Easter, Inti Raymi, National Holidays, Christmas, New Year, or corporate MICE programs) are managed under timely guarantee conditions to secure spaces.
  1. Coordination for Force Majeure Events: In exceptional circumstances beyond the control of both parties (regional strikes, extreme weather conditions, passenger health reasons duly certified, official border or airport closures), our priority is to safeguard your clients’ investment through the following actions:
  • DMC Peru Agency will act as your direct intermediary with hotels, airlines, and transport providers to coordinate the rescheduling of travel dates without any penalties from our agency (subject to supplier seasonality or availability).
  • If rescheduling is not feasible for the passenger, we will issue a Travel Credit Voucher for the total value of recovered amounts, valid for use within the following 12 months.
  1. Flexibility, Rescheduling, and Adjustment Policies:
  • Date Flexibility: Itinerary change requests will be processed with the utmost willingness and efficiency, structured in accordance with supplier availability and the regulations of the selected season.
  • Seasonal Rates: All rescheduling will adapt to the current rates corresponding to the new date chosen by the client, respecting tariff differences due to seasonal changes, if any.
  • Re-issuance of Admission Tickets: According to government mandates, entrance tickets to archaeological monuments such as the Machu Picchu citadel must be purchased anew for the rescheduled travel dates.
  1. Refund Management and Financial Processes:
  • All approved refunds will be processed through the same payment method used during the purchase confirmation (international bank transfer or virtual payment gateway).
  • Financial fees charged by payment gateways (credit card commissions) or international bank transfer expenses belong to third-party services; therefore, these operational costs are covered by the client.
  • To ensure correct accounting validation, refunds will be completed in an organized manner within an estimated period of 15 to 30 business days following the confirmation of the cancellation.
Includes:  
  • All private tours (except the Amazon River cruise).
  • All private transfers with a guide on board.
  • All admission fees to the attractions visited as per the itinerary.
  • Meals as listed in the itinerary (B = breakfast / L = lunch / D = dinner).
  • Private tours.
  • 4 nights’ hotel in Lima, breakfast included.
  • 2 nights’ hotel in Cusco, breakfast included.
  • 1 night’s hotel in the Sacred Valley, breakfast included.
  • 1 night’s hotel in Iquitos, breakfast included.
  • Cultural Lima Tour and Larco Museum.
  • Tour to the Sacred Valley - à la carte lunch in the Sacred Valley.
  • Tour to Machu Picchu via private service, languages: Spanish, English, or Portuguese.
  • Train ticket to Machu Picchu - (Hiram Bingham)
  • Shuttle bus to and from Machu Picchu.
  • Gastronomic tour in Cusco.
  • 4-day, 3-night Amazon River cruise.
  • Personalized assistance.
  Not Included  
  • International and domestic airfare.
  • Early check-in or late check-out from the hotel.
  • Travel insurance
  • Meals not mentioned and tips.
  • Personal expenses (drinks, medical or travel insurance, laundry)
  • Expenses not mentioned
  • Contact us for the best rates.
 
Terms & Conditions Please read carefully the following terms and conditions to avoid misunderstandings that may arise days before and/or during the experience, in case you have additional questions please contact us and we will gladly assist you. We want your experience with us to be extraordinary. DMC Peru Agency is not responsible and will not make any refund and/or reimbursement for any misunderstanding. 2.- Rates:
  • Rates are valid until December 2026 and are expressed in US dollars (USD).
  • Rates are subject to change without prior notice according to availability and rates, please consult with your executive before confirming availability.
  • Rates per person are based on 02 passengers, with an additional cost per individual traveler.
  • Rates include charges for credit card payments.
  • Rates do not apply for Christmas and New Year’s holidays.
Special dates (*)
Events Dates Destinations
Holly Week March 29 to April 05 Peru
Inti Raymi Jun 22 to 27 Cusco
New Year´s Parties December 30 to January 02 Peru
3.- The programs are quoted in the standard room category of the hotels, for higher categories, please contact us. 4.- It is the responsibility of each passenger to have the required documents for his/her trip, in force (with more than six months of validity after the end of his/her visit to our countries) and in good condition. As a general rule, these include, for each passenger, a passport, identity card, for countries that exceptionally allow entry with this document in replacement of the passport, visas when required, for countries in transit and destination countries, and certificates of certain vaccinations, for countries that require it, the passenger’s travel document must be the same with which he/she confirmed his/her reservation. 5.- Check-in and check-out times are set by each hotel. In general, rooms are available for check in from 3:00 PM and check out must be before 12:00 PM. Later departures may mean additional charges, it is important to follow the recommendations of the assistant who accompanies you at the time of check in at the hotel and/or ask at the hotel the respective schedules in case it is not published at the front desk. 6.- The requirements for double rooms (double or twin beds), triple rooms, extra beds and/or cribs are subject to confirmation by each hotel. 7.- Triple rooms in some destinations and hotels are composed of 2 double beds, which requires sharing these beds. 8.- Tourists are obliged to conduct themselves respecting the rights of people, the environment, the cultural and natural heritage of our countries, as well as the multi-ethnic conditions, beliefs, customs and ways of life of the inhabitants of the localities they visit. 9.-It is strictly forbidden to engage in conduct that interferes with the safety and comfort of the other participants of the group, such as the consumption of drugs and alcohol. The use of female or male escorts (prostitution) is not tolerable within a trip, the use of minors for this type of services is penalized by the authorities. DMC PERU AGENCY protects the integrity of minors and adolescents. Itineraries. – The itineraries have been planned with great care, although for operational reasons, climatic or political factors or any other eventuality it may be necessary to change the sequence of activities in the itinerary or the specified route; such cases are exceptional and the passenger will be informed. In order to improve the tourists’ experience, the order of the excursions may vary. Services not included. – The passenger is responsible for all administrative formalities such as: Obtaining and updating passports, visas, travel insurance, payment of excess baggage, beverages, laundry service, communication (calls, faxes, e-mails, etc.), domestic and international airport departure taxes, tips or other services and fees not specified in the itinerary. Services not used. – Some services may be interrupted or canceled due to weather conditions, force majeure such as acts of nature, social upheaval, strikes, etc., or others beyond the control of the hotels, airlines, other suppliers or DMC PERU AGENCY. No reimbursement shall be made as a consequence of such interruptions or cancellations beyond our control. DMC PERU AGENCY will at all times assist the passenger and modify the itinerary for the passenger’s benefit, as well as provide permanent assistance. Insurance. – We recommend passengers obtain trip cancellation, repatriation and international medical insurance to cover any discomfort that may arise during the trip. We also suggest that you consult with your doctor and update your vaccination records and review any medical concerns regarding international travel. Airline Tickets. – 100% payment is required for ticket issuance. Fares are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, penalties applied and not applied are in accordance with airline policy. Tickets are non-refundable or non-endorsable in case of cancellation. Baggage Responsibilities. – DMC PERU AGENCY recommends that all passengers arrive in Peru with their own travel insurance, and that they have coverage for lost luggage. DMC PERU AGENCY cannot be held responsible for: – Luggage lost or delayed during domestic or international flights, as well as carry-on items, or personal items. – Objects forgotten by passengers in hotels, vehicles, or places visited during the trip. – We recommend our passengers not to include any valuable items in their checked baggage during transfers and flights. Reservation Policies. – Any reservation must include the following information of the passenger(s) or group: a. Full names and surnames. b. Nationalities. c. Passport or identity card number. d. Date of birth. e. Gender. f. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. The consequences generated by the omission of information on physical and medical conditions, among others, are the sole responsibility of the passenger. Airline reservation code in case the passenger makes the reservation on his/her own or through an external organization to DMC PERU AGENCY. In the case of foreign students, it must be duly accredited with the respective student card in which the validity of the same is clearly shown. No other type of document will be accepted to request the respective discount for admission to the tourist attractions. g. The passport / ID number is MANDATORY for issuing admission tickets to tourist attractions, bus, train and/or airline tickets. h. Passengers must have a valid passport to enter our countries. Your passport must be valid for 6 months from the date of entry to Peru. Definition of Group Size. – INDIVIDUALS or FITS: Up to 8 passengers. In case of more passengers send us a quotation as a group. Payment policies. – DMC PERU AGENCY requires payment in full: 35 days prior to arrival for Individual passengers / FITs. 60 days prior to arrival in case of Groups. Payment term in case of groups may vary depending on the policy of some hotels and/or suppliers. Please consult. Payment constitutes acceptance of the terms and conditions set forth in this document, as well as those indicated in the quotation or booking confirmation. Payment Methods (For Groups or FIT’s) Bank Transfer: Payments should be made to the following bank account in Lima, PERU BANCO DE CREDITO DEL PERU – MIRAFLORES AGENCY Avenida Larco # 611 MIRAFLORES, LIMA 18 PERU Telephone (511) – 4441717.ACCOUNT NUMBER: 285-11840622-1-90. ACCOUNT NAME: AMARA EXPERIENCE  E.I.R.L.SWIFT: BCPLPEPL We accept all major credit and debit cards. Other payment alternatives, we accept transfers via Western Union or Money Gram, in case you wish to pay with this option please indicate it to your sales executive to provide you with the corresponding information. All transfer costs are assumed by the sender and must have in reference the tour number(s) or name of DMC PERU AGENCY. In addition, we request a copy of the payment confirmation issued by the bank via mail, with the following information attached: – Name of the passengers – Name of the Tour – Date of the trip The information requested is key to be able to make the correct follow-up of payments and operations. Cancellations and Refunds. – Requests for cancellations and requests for refunds must be made in writing and include all related information, and we will respond immediately after consultation with the service providers, indicating the respective charges for cancellation or cancellation of services. The request will be applied within working days. Cancellation Charges. – Cancellation charges tend to increase when the arrival date is closer. DMC PERU AGENCY will do its best to keep these charges as low as possible. Policies for Children. – Discounts will be applied only for children under 8 years of age in case of admission to tourist attractions. Hotel discounts apply according to the policies of each hotel and / or provider. Child rates apply when accompanied by 02 adults. Liability Clause: DMC PERU AGENCY shall not be liable for any injury, death, loss, delay, inconvenience, damage to personal belongings in connection with the provision of any goods or services due to force majeure: illness, government restrictions, acts of civil war, insurrection or rebellion, strikes or other activities, criminal or terrorist of any kind, food poisoning, mechanical failure of aircraft or other means of transportation or for your delay of departure or arrival on time. DMC PERU AGENCY is not responsible for the error or omission of any supplier (such as accommodations or the Transportation Company) if the client makes any reservation on his own account with a service provider other than DMC PERU AGENCY. The necessary support will be provided according to our competences. DMC PERU AGENCY reserves the right to take photographs or film recordings of any of its trips, and to use such photographs or film recordings for promotional and/or commercial purposes.  
CANCELLATION AND ANULLMENT POLICIES – DMC PERU AGENCY    DMC Peru Agency is an inbound tour operator with direct operations in Peru, Bolivia, and Ecuador. In order to guarantee excellence, commercial transparency, and the success of each itinerary, we provide the following business guidelines for all service confirmations: All requests for modifications, cancellations, or annulments of services must be formally submitted in writing via email by the reservation holder to our dedicated department: operaciones@peruagency.com. The official date of receipt of said email will determine the applicable cost coverage in accordance with the following parameters: We highly appreciate your valuable trust in our strategic alliance and reaffirm our firm commitment to delivering the highest standard of service for your clients.  
  1. Cancellation Guidelines and Cost Coverage: Refunds and operational cost coverages are processed based on the number of days prior notice provided before the scheduled trip start date:
  • 40 days or more before departure: 100% refund of the deposit received is guaranteed, deducting only administrative fees and specific services already issued that carry non-refundable regulations (airfares, government entrance fees, train tickets, etc.).
  • Between 39 and 20 days before departure: A 60% refund of the total tour package value will be processed, with the remaining percentage allocated to cover operational commitments made with local suppliers.
  • Between 19 and 10 days before departure: A 30% refund of the total tour package value will be processed.
  • Between 9 and 5 days before departure: A 10% refund of the total tour package value will be processed.
  • Less than 5 days or No Presentation (No Show): Due to immediate confirmations and the exclusive assignment of private guides and private transfers, services within this time window are fully dedicated to the operational coverage of the itinerary; therefore, refunds do not apply.
  1. Special Components Under Direct Regulations: Specific services, due to government regulations or fixed policies of strategic operators, are issued immediately and cannot be modified or refunded once processed. These amounts will be transparently detailed in the booking balance:
  • Machu Picchu and Inca Trail Entrance Fees: Regulated directly by the Peruvian Ministry of Culture; they are issued on a nominative, non-refundable, non-endorsable, and non-transferable basis.
  • Train Tickets (PeruRail / Inca Rail): Strictly subject to the tariff conditions of the railway companies (promotional and high-demand rates feature final emission policies).
  • Airfares (Domestic and International): Governed under the specific terms and regulations of the contracted airline.
  • High Season Blockouts and Special Events: Programs operated during peak seasons (Easter, Inti Raymi, National Holidays, Christmas, New Year, or corporate MICE programs) are managed under timely guarantee conditions to secure spaces.
  1. Coordination for Force Majeure Events: In exceptional circumstances beyond the control of both parties (regional strikes, extreme weather conditions, passenger health reasons duly certified, official border or airport closures), our priority is to safeguard your clients' investment through the following actions:
  • DMC Peru Agency will act as your direct intermediary with hotels, airlines, and transport providers to coordinate the rescheduling of travel dates without any penalties from our agency (subject to supplier seasonality or availability).
  • If rescheduling is not feasible for the passenger, we will issue a Travel Credit Voucher for the total value of recovered amounts, valid for use within the following 12 months.
  1. Flexibility, Rescheduling, and Adjustment Policies:
  • Date Flexibility: Itinerary change requests will be processed with the utmost willingness and efficiency, structured in accordance with supplier availability and the regulations of the selected season.
  • Seasonal Rates: All rescheduling will adapt to the current rates corresponding to the new date chosen by the client, respecting tariff differences due to seasonal changes, if any.
  • Re-issuance of Admission Tickets: According to government mandates, entrance tickets to archaeological monuments such as the Machu Picchu citadel must be purchased anew for the rescheduled travel dates.
  1. Refund Management and Financial Processes:
  • All approved refunds will be processed through the same payment method used during the purchase confirmation (international bank transfer or virtual payment gateway).
  • Financial fees charged by payment gateways (credit card commissions) or international bank transfer expenses belong to third-party services; therefore, these operational costs are covered by the client.
  • To ensure correct accounting validation, refunds will be completed in an organized manner within an estimated period of 15 to 30 business days following the confirmation of the cancellation.

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