Andean Connection & Wellness in Cusco – 5 Days

From: USD$ 830.00

Visit:  Cusco | Sacred Valley | Machu Picchu

Guaranteed Departures
Rates Valid 2026.

We accept all credit and debit cards

Day 01: Arrival in Cusco

 

Upon arrival in Cusco, you will be welcomed at the airport and transferred privately to your hotel. The remainder of the afternoon will be at leisure, allowing you to rest, acclimatize to the altitude, or explore the city at your own pace.

 

  • Night in Cusco.

 

Day 02: Sacred Valley Excursion & Relaxing Massage Session (B, L, D)

 

Breakfast at the hotel.

Early in the morning, we will begin a unique experience of connection with nature and the ancestral energy of the Andes, visiting some of the most remarkable sites in the Sacred Valley. Our journey starts at the colorful artisan market of Chinchero, a place rich in living traditions and Andean culture. We will then continue to the impressive circular terraces of Moray, considered a center of Inca agricultural wisdom, followed by the fascinating Maras Salt Mines, where breathtaking landscapes and tranquility create a perfect setting for reflection and relaxation.

Later, we will enjoy a delicious lunch in the heart of the Sacred Valley, surrounded by mountains and stunning natural scenery. In the afternoon, we will explore the majestic fortress of Ollantaytambo and admire the beautiful landscapes of the Sacred Valley along the Urubamba River, experiencing the serenity and harmony that define this magical Andean destination.

At the end of the excursion, we will transfer to our hotel in the Sacred Valley, where you may choose to enjoy a relaxing hot stone massage. To conclude this wellness-inspired day, a delightful dinner will be served at the hotel.

 

  • Night in the Sacred Valley.

 

Important Note: For Superior and First-Class hotel categories, the massage session may be optional, as the treatment is provided in the guest room.

 

Day 03: Relaxation & Reconnection Activities in the Sacred Valley (B)

 

Breakfast at the hotel.

This morning, you will take part in a wellness and mindfulness activity, such as yoga, designed to promote relaxation, inner balance, and a deeper connection with yourself and the surrounding Andean environment.

After the session, you will have free time to enjoy the hotel facilities, take a short walk, and immerse yourself in the peaceful atmosphere and natural beauty of the Sacred Valley. There will also be time for lunch on your own (not included) before your afternoon transfer to the train station for your journey to Aguas Calientes.

 

  • Night in Aguas Calientes.

 

Day 04: Machu Picchu – Ancestral Andean Energy (B, L)

 

Breakfast at the hotel.

At the scheduled time, transfer to the bus station for the ascent to the majestic Inca Citadel of Machu Picchu, a place renowned for its ancestral energy and profound connection with nature.

During your private guided tour, you will discover the magic, history, and wisdom of this sacred sanctuary while exploring its remarkable stone structures, surrounded by towering mountains, mystical cloud forests, and the extraordinary biodiversity of the Andes.

The unique atmosphere of Machu Picchu invites moments of contemplation, tranquility, and personal reflection, allowing you to fully appreciate both the breathtaking scenery and the special energy that makes this destination one of the world’s most inspiring places.

At the end of the visit, you will have free time to take photographs and enjoy the surroundings before descending to Aguas Calientes to savor a delicious lunch.

Later, you will board the train back to Cusco. Upon arrival, you will be met at the station and transferred to your hotel.

 

  • Night in Cusco.

 

Day 05: Departure from Cusco (B)

 

Breakfast at the hotel.

At the appropriate time, private transfer to the airport to board your outbound flight and begin your journey home, bringing this memorable Andean wellness experience to an end.

 

Included

 

  • Private airport and ground transfers with personalized assistance.
  • Semi-private excursions as specified in the itinerary.
  • Meals mentioned in the program (B = Breakfast, L = Lunch, D = Dinner).
  • 02 nights in Cusco with breakfast included.
  • 01 night in the Sacred Valley with breakfast included.
  • 01 night in Aguas Calientes with breakfast included.
  • Spa and wellness session in the Sacred Valley.
  • Meditation and mindfulness activities in the Sacred Valley.
  • Sacred Valley excursion with lunch included.
  • Machu Picchu excursion with private guide and lunch included.
  • Tourist train service in Expedition or Vistadome category, according to your selection.
  • Round-trip shuttle bus between Aguas Calientes and Machu Picchu.
  • Guided tours in Spanish / English.
  • Permanent assistance throughout the journey.

 

Not Included

 

  • Domestic or international flights.
  • Meals not specified in the itinerary.
  • Personal expenses (souvenirs, laundry, travel insurance, etc.).
  • Optional tours and activities.
  • Gratuities (optional).

 

Net Rates per Person in USD – Minimum 2 Passengers:

 

Expedition Train Service

Hotels Category SWB DWB TWB
Superior Tourist 1043 830 823
First Class 1148 882
Deluxe 1670 1222 1168
  • Upgrade to the Vistadome Observatory Train (First Class): USD 60.00 additional per person.
  • Single traveler supplement: USD 140.00.

Important: Citizens of the Andean Community (Bolivia, Ecuador, and Colombia) are eligible for a USD 20.00 discount per person.

 

Hotels featured in this program:

 

Destinations Superior Tourist First Class Deluxe
Cusco Taypikala o Hacienda Regocijo José Antonio o San Agustín Plaza Casa Andina Premium or similar
Valle Sagrado Casona de Yucay Casona de Yucay Aranwa Valle Sagrado
Aguas Calientes Intipunku or similar Hatun Inti Boutique or similar Casa de Sol or similar

Important: Hotels are subject to availability at the time of booking confirmation.

 

Additional Hotel Nights – Net Rates per Person in USD

Cusco:

Categoría de Hotel SWB DWB TWB
Superior Tourist 85 43 43
First Class 110 55 54
Deluxe 175 94 94

 Valle Sagrado:

Categoría de Hotel SWB DWB TWB
 Superior Tourist 148 74 72
First Class 148 74 72
Deluxe 265 133 108

Aguas Calientes:

Categoría de Hotel SWB DWB TWB
Superior Tourist 128 64 64
First Class 187 94
Deluxe 359 187 154

 

Terms & Conditions

Please read carefully the following terms and conditions to avoid misunderstandings that may arise days before and/or during the experience, in case you have additional questions please contact us and we will gladly assist you. We want your experience with us to be extraordinary. DMC Peru Agency is not responsible and will not make any refund and/or reimbursement for any misunderstanding.

2.- Rates:

  • Rates are valid until December 2026 and are expressed in US dollars (USD).
  • Rates are subject to change without prior notice according to availability and rates, please consult with your executive before confirming availability.
  • Rates per person are based on 02 passengers, with an additional cost per individual traveler.
  • Rates include charges for credit card payments.
  • Rates do not apply for Christmas and New Year’s holidays.

Special dates (*)

Events Dates Destinations
Holly Week March 29 to April 05 Peru
Inti Raymi Jun 22 to 27 Cusco
New Year´s Parties December 30 to January 02 Peru

 

3.- The programs are quoted in the standard room category of the hotels, for higher categories, please contact us.

4.- It is the responsibility of each passenger to have the required documents for his/her trip, in force (with more than six months of validity after the end of his/her visit to our countries) and in good condition. As a general rule, these include, for each passenger, a passport, identity card, for countries that exceptionally allow entry with this document in replacement of the passport, visas when required, for countries in transit and destination countries, and certificates of certain vaccinations, for countries that require it, the passenger’s travel document must be the same with which he/she confirmed his/her reservation.

5.- Check-in and check-out times are set by each hotel. In general, rooms are available for check in from 3:00 PM and check out must be before 12:00 PM. Later departures may mean additional charges, it is important to follow the recommendations of the assistant who accompanies you at the time of check in at the hotel and/or ask at the hotel the respective schedules in case it is not published at the front desk.

6.- The requirements for double rooms (double or twin beds), triple rooms, extra beds and/or cribs are subject to confirmation by each hotel.

7.- Triple rooms in some destinations and hotels are composed of 2 double beds, which requires sharing these beds.

8.- Tourists are obliged to conduct themselves respecting the rights of people, the environment, the cultural and natural heritage of our countries, as well as the multi-ethnic conditions, beliefs, customs and ways of life of the inhabitants of the localities they visit.

9.-It is strictly forbidden to engage in conduct that interferes with the safety and comfort of the other participants of the group, such as the consumption of drugs and alcohol. The use of female or male escorts (prostitution) is not tolerable within a trip, the use of minors for this type of services is penalized by the authorities. DMC PERU AGENCY protects the integrity of minors and adolescents.

Itineraries. – The itineraries have been planned with great care, although for operational reasons, climatic or political factors or any other eventuality it may be necessary to change the sequence of activities in the itinerary or the specified route; such cases are exceptional and the passenger will be informed.

In order to improve the tourists’ experience, the order of the excursions may vary.

Services not included. – The passenger is responsible for all administrative formalities such as: Obtaining and updating passports, visas, travel insurance, payment of excess baggage, beverages, laundry service, communication (calls, faxes, e-mails, etc.), domestic and international airport departure taxes, tips or other services and fees not specified in the itinerary.

Services not used. – Some services may be interrupted or canceled due to weather conditions, force majeure such as acts of nature, social upheaval, strikes, etc., or others beyond the control of the hotels, airlines, other suppliers or DMC PERU AGENCY. No reimbursement shall be made as a consequence of such interruptions or cancellations beyond our control. DMC PERU AGENCY will at all times assist the passenger and modify the itinerary for the passenger’s benefit, as well as provide permanent assistance.

Insurance. – We recommend passengers obtain trip cancellation, repatriation and international medical insurance to cover any discomfort that may arise during the trip. We also suggest that you consult with your doctor and update your vaccination records and review any medical concerns regarding international travel.

Airline Tickets. – 100% payment is required for ticket issuance. Fares are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, penalties applied and not applied are in accordance with airline policy. Tickets are non-refundable or non-endorsable in case of cancellation.

Baggage Responsibilities. – DMC PERU AGENCY recommends that all passengers arrive in Peru with their own travel insurance, and that they have coverage for lost luggage. DMC PERU AGENCY cannot be held responsible for: – Luggage lost or delayed during domestic or international flights, as well as carry-on items, or personal items. – Objects forgotten by passengers in hotels, vehicles, or places visited during the trip. – We recommend our passengers not to include any valuable items in their checked baggage during transfers and flights.

Reservation Policies. – Any reservation must include the following information of the passenger(s) or group: a. Full names and surnames. b. Nationalities. c. Passport or identity card number. d. Date of birth. e. Gender. f. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. The consequences generated by the omission of information on physical and medical conditions, among others, are the sole responsibility of the passenger. Airline reservation code in case the passenger makes the reservation on his/her own or through an external organization to DMC PERU AGENCY. In the case of foreign students, it must be duly accredited with the respective student card in which the validity of the same is clearly shown. No other type of document will be accepted to request the respective discount for admission to the tourist attractions. g. The passport / ID number is MANDATORY for issuing admission tickets to tourist attractions, bus, train and/or airline tickets. h. Passengers must have a valid passport to enter our countries. Your passport must be valid for 6 months from the date of entry to Peru.

Definition of Group Size. – INDIVIDUALS or FITS: Up to 8 passengers. In case of more passengers send us a quotation as a group.

Payment policies. – DMC PERU AGENCY requires payment in full: 35 days prior to arrival for Individual passengers / FITs. 60 days prior to arrival in case of Groups. Payment term in case of groups may vary depending on the policy of some hotels and/or suppliers. Please consult. Payment constitutes acceptance of the terms and conditions set forth in this document, as well as those indicated in the quotation or booking confirmation.

Payment Methods (For Groups or FIT’s)

Bank Transfer: Payments should be made to the following bank account in Lima, PERU BANCO DE CREDITO DEL PERU – MIRAFLORES AGENCY Avenida Larco # 611 MIRAFLORES, LIMA 18 PERU Telephone (511) – 4441717.ACCOUNT NUMBER: 285-11840622-1-90. ACCOUNT NAME: AMARA EXPERIENCE E.I.R.L.SWIFT: BCPLPEPL

We accept all major credit and debit cards.

Other payment alternatives, we accept transfers via Western Union or Money Gram, in case you wish to pay with this option please indicate it to your sales executive to provide you with the corresponding information. All transfer costs are assumed by the sender and must have in reference the tour number(s) or name of DMC PERU AGENCY. In addition, we request a copy of the payment confirmation issued by the bank via mail, with the following information attached: – Name of the passengers – Name of the Tour – Date of the trip The information requested is key to be able to make the correct follow-up of payments and operations.

Cancellations and Refunds. – Requests for cancellations and requests for refunds must be made in writing and include all related information, and we will respond immediately after consultation with the service providers, indicating the respective charges for cancellation or cancellation of services. The request will be applied within working days.

Cancellation Charges. – Cancellation charges tend to increase when the arrival date is closer. DMC PERU AGENCY will do its best to keep these charges as low as possible.

Policies for Children. – Discounts will be applied only for children under 8 years of age in case of admission to tourist attractions. Hotel discounts apply according to the policies of each hotel and / or provider. Child rates apply when accompanied by 02 adults.

Liability Clause: DMC PERU AGENCY shall not be liable for any injury, death, loss, delay, inconvenience, damage to personal belongings in connection with the provision of any goods or services due to force majeure: illness, government restrictions, acts of civil war, insurrection or rebellion, strikes or other activities, criminal or terrorist of any kind, food poisoning, mechanical failure of aircraft or other means of transportation or for your delay of departure or arrival on time. DMC PERU AGENCY is not responsible for the error or omission of any supplier (such as accommodations or the Transportation Company) if the client makes any reservation on his own account with a service provider other than DMC PERU AGENCY. The necessary support will be provided according to our competences. DMC PERU AGENCY reserves the right to take photographs or film recordings of any of its trips, and to use such photographs or film recordings for promotional and/or commercial purposes.

 

CANCELLATION AND ANULLMENT POLICIES – DMC PERU AGENCY 

 

DMC Peru Agency is an inbound tour operator with direct operations in Peru, Bolivia, and Ecuador. In order to guarantee excellence, commercial transparency, and the success of each itinerary, we provide the following business guidelines for all service confirmations:

All requests for modifications, cancellations, or annulments of services must be formally submitted in writing via email by the reservation holder to our dedicated department: operaciones@peruagency.com. The official date of receipt of said email will determine the applicable cost coverage in accordance with the following parameters:

We highly appreciate your valuable trust in our strategic alliance and reaffirm our firm commitment to delivering the highest standard of service for your clients.

 

  1. Cancellation Guidelines and Cost Coverage: Refunds and operational cost coverages are processed based on the number of days prior notice provided before the scheduled trip start date:
  • 40 days or more before departure: 100% refund of the deposit received is guaranteed, deducting only administrative fees and specific services already issued that carry non-refundable regulations (airfares, government entrance fees, train tickets, etc.).
  • Between 39 and 20 days before departure: A 60% refund of the total tour package value will be processed, with the remaining percentage allocated to cover operational commitments made with local suppliers.
  • Between 19 and 10 days before departure: A 30% refund of the total tour package value will be processed.
  • Between 9 and 5 days before departure: A 10% refund of the total tour package value will be processed.
  • Less than 5 days or No Presentation (No Show): Due to immediate confirmations and the exclusive assignment of private guides and private transfers, services within this time window are fully dedicated to the operational coverage of the itinerary; therefore, refunds do not apply.
  1. Special Components Under Direct Regulations: Specific services, due to government regulations or fixed policies of strategic operators, are issued immediately and cannot be modified or refunded once processed. These amounts will be transparently detailed in the booking balance:
  • Machu Picchu and Inca Trail Entrance Fees: Regulated directly by the Peruvian Ministry of Culture; they are issued on a nominative, non-refundable, non-endorsable, and non-transferable basis.
  • Train Tickets (PeruRail / Inca Rail): Strictly subject to the tariff conditions of the railway companies (promotional and high-demand rates feature final emission policies).
  • Airfares (Domestic and International): Governed under the specific terms and regulations of the contracted airline.
  • High Season Blockouts and Special Events: Programs operated during peak seasons (Easter, Inti Raymi, National Holidays, Christmas, New Year, or corporate MICE programs) are managed under timely guarantee conditions to secure spaces.
  1. Coordination for Force Majeure Events: In exceptional circumstances beyond the control of both parties (regional strikes, extreme weather conditions, passenger health reasons duly certified, official border or airport closures), our priority is to safeguard your clients’ investment through the following actions:
  • DMC Peru Agency will act as your direct intermediary with hotels, airlines, and transport providers to coordinate the rescheduling of travel dates without any penalties from our agency (subject to supplier seasonality or availability).
  • If rescheduling is not feasible for the passenger, we will issue a Travel Credit Voucher for the total value of recovered amounts, valid for use within the following 12 months.
  1. Flexibility, Rescheduling, and Adjustment Policies:
  • Date Flexibility: Itinerary change requests will be processed with the utmost willingness and efficiency, structured in accordance with supplier availability and the regulations of the selected season.
  • Seasonal Rates: All rescheduling will adapt to the current rates corresponding to the new date chosen by the client, respecting tariff differences due to seasonal changes, if any.
  • Re-issuance of Admission Tickets: According to government mandates, entrance tickets to archaeological monuments such as the Machu Picchu citadel must be purchased anew for the rescheduled travel dates.
  1. Refund Management and Financial Processes:
  • All approved refunds will be processed through the same payment method used during the purchase confirmation (international bank transfer or virtual payment gateway).
  • Financial fees charged by payment gateways (credit card commissions) or international bank transfer expenses belong to third-party services; therefore, these operational costs are covered by the client.
  • To ensure correct accounting validation, refunds will be completed in an organized manner within an estimated period of 15 to 30 business days following the confirmation of the cancellation.
Included  
  • Private airport and ground transfers with personalized assistance.
  • Semi-private excursions as specified in the itinerary.
  • Meals mentioned in the program (B = Breakfast, L = Lunch, D = Dinner).
  • 02 nights in Cusco with breakfast included.
  • 01 night in the Sacred Valley with breakfast included.
  • 01 night in Aguas Calientes with breakfast included.
  • Spa and wellness session in the Sacred Valley.
  • Meditation and mindfulness activities in the Sacred Valley.
  • Sacred Valley excursion with lunch included.
  • Machu Picchu excursion with private guide and lunch included.
  • Tourist train service in Expedition or Vistadome category, according to your selection.
  • Round-trip shuttle bus between Aguas Calientes and Machu Picchu.
  • Guided tours in Spanish / English.
  • Permanent assistance throughout the journey.
  Not Included  
  • Domestic or international flights.
  • Meals not specified in the itinerary.
  • Personal expenses (souvenirs, laundry, travel insurance, etc.).
  • Optional tours and activities.
  • Gratuities (optional).
 
Net Rates per Person in USD – Minimum 2 Passengers:   Expedition Train Service
Hotels Category SWB DWB TWB
Superior Tourist 1043 830 823
First Class 1148 882 -
Deluxe 1670 1222 1168
  • Upgrade to the Vistadome Observatory Train (First Class): USD 60.00 additional per person.
  • Single traveler supplement: USD 140.00.
Important: Citizens of the Andean Community (Bolivia, Ecuador, and Colombia) are eligible for a USD 20.00 discount per person.   Hotels featured in this program:  
Destinations Superior Tourist First Class Deluxe
Cusco Taypikala o Hacienda Regocijo José Antonio o San Agustín Plaza Casa Andina Premium or similar
Valle Sagrado Casona de Yucay Casona de Yucay Aranwa Valle Sagrado
Aguas Calientes Intipunku or similar Hatun Inti Boutique or similar Casa de Sol or similar
Important: Hotels are subject to availability at the time of booking confirmation.   Additional Hotel Nights – Net Rates per Person in USD Cusco:
Categoría de Hotel SWB DWB TWB
Superior Tourist 85 43 43
First Class 110 55 54
Deluxe 175 94 94
 Valle Sagrado:
Categoría de Hotel SWB DWB TWB
 Superior Tourist 148 74 72
First Class 148 74 72
Deluxe 265 133 108
Aguas Calientes:
Categoría de Hotel SWB DWB TWB
Superior Tourist 128 64 64
First Class 187 94 -
Deluxe 359 187 154
 
Terms & Conditions Please read carefully the following terms and conditions to avoid misunderstandings that may arise days before and/or during the experience, in case you have additional questions please contact us and we will gladly assist you. We want your experience with us to be extraordinary. DMC Peru Agency is not responsible and will not make any refund and/or reimbursement for any misunderstanding. 2.- Rates:
  • Rates are valid until December 2026 and are expressed in US dollars (USD).
  • Rates are subject to change without prior notice according to availability and rates, please consult with your executive before confirming availability.
  • Rates per person are based on 02 passengers, with an additional cost per individual traveler.
  • Rates include charges for credit card payments.
  • Rates do not apply for Christmas and New Year’s holidays.
Special dates (*)
Events Dates Destinations
Holly Week March 29 to April 05 Peru
Inti Raymi Jun 22 to 27 Cusco
New Year´s Parties December 30 to January 02 Peru
  3.- The programs are quoted in the standard room category of the hotels, for higher categories, please contact us. 4.- It is the responsibility of each passenger to have the required documents for his/her trip, in force (with more than six months of validity after the end of his/her visit to our countries) and in good condition. As a general rule, these include, for each passenger, a passport, identity card, for countries that exceptionally allow entry with this document in replacement of the passport, visas when required, for countries in transit and destination countries, and certificates of certain vaccinations, for countries that require it, the passenger’s travel document must be the same with which he/she confirmed his/her reservation. 5.- Check-in and check-out times are set by each hotel. In general, rooms are available for check in from 3:00 PM and check out must be before 12:00 PM. Later departures may mean additional charges, it is important to follow the recommendations of the assistant who accompanies you at the time of check in at the hotel and/or ask at the hotel the respective schedules in case it is not published at the front desk. 6.- The requirements for double rooms (double or twin beds), triple rooms, extra beds and/or cribs are subject to confirmation by each hotel. 7.- Triple rooms in some destinations and hotels are composed of 2 double beds, which requires sharing these beds. 8.- Tourists are obliged to conduct themselves respecting the rights of people, the environment, the cultural and natural heritage of our countries, as well as the multi-ethnic conditions, beliefs, customs and ways of life of the inhabitants of the localities they visit. 9.-It is strictly forbidden to engage in conduct that interferes with the safety and comfort of the other participants of the group, such as the consumption of drugs and alcohol. The use of female or male escorts (prostitution) is not tolerable within a trip, the use of minors for this type of services is penalized by the authorities. DMC PERU AGENCY protects the integrity of minors and adolescents. Itineraries. – The itineraries have been planned with great care, although for operational reasons, climatic or political factors or any other eventuality it may be necessary to change the sequence of activities in the itinerary or the specified route; such cases are exceptional and the passenger will be informed. In order to improve the tourists’ experience, the order of the excursions may vary. Services not included. – The passenger is responsible for all administrative formalities such as: Obtaining and updating passports, visas, travel insurance, payment of excess baggage, beverages, laundry service, communication (calls, faxes, e-mails, etc.), domestic and international airport departure taxes, tips or other services and fees not specified in the itinerary. Services not used. – Some services may be interrupted or canceled due to weather conditions, force majeure such as acts of nature, social upheaval, strikes, etc., or others beyond the control of the hotels, airlines, other suppliers or DMC PERU AGENCY. No reimbursement shall be made as a consequence of such interruptions or cancellations beyond our control. DMC PERU AGENCY will at all times assist the passenger and modify the itinerary for the passenger’s benefit, as well as provide permanent assistance. Insurance. – We recommend passengers obtain trip cancellation, repatriation and international medical insurance to cover any discomfort that may arise during the trip. We also suggest that you consult with your doctor and update your vaccination records and review any medical concerns regarding international travel. Airline Tickets. – 100% payment is required for ticket issuance. Fares are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, penalties applied and not applied are in accordance with airline policy. Tickets are non-refundable or non-endorsable in case of cancellation. Baggage Responsibilities. – DMC PERU AGENCY recommends that all passengers arrive in Peru with their own travel insurance, and that they have coverage for lost luggage. DMC PERU AGENCY cannot be held responsible for: – Luggage lost or delayed during domestic or international flights, as well as carry-on items, or personal items. – Objects forgotten by passengers in hotels, vehicles, or places visited during the trip. – We recommend our passengers not to include any valuable items in their checked baggage during transfers and flights. Reservation Policies. – Any reservation must include the following information of the passenger(s) or group: a. Full names and surnames. b. Nationalities. c. Passport or identity card number. d. Date of birth. e. Gender. f. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. The consequences generated by the omission of information on physical and medical conditions, among others, are the sole responsibility of the passenger. Airline reservation code in case the passenger makes the reservation on his/her own or through an external organization to DMC PERU AGENCY. In the case of foreign students, it must be duly accredited with the respective student card in which the validity of the same is clearly shown. No other type of document will be accepted to request the respective discount for admission to the tourist attractions. g. The passport / ID number is MANDATORY for issuing admission tickets to tourist attractions, bus, train and/or airline tickets. h. Passengers must have a valid passport to enter our countries. Your passport must be valid for 6 months from the date of entry to Peru. Definition of Group Size. – INDIVIDUALS or FITS: Up to 8 passengers. In case of more passengers send us a quotation as a group. Payment policies. – DMC PERU AGENCY requires payment in full: 35 days prior to arrival for Individual passengers / FITs. 60 days prior to arrival in case of Groups. Payment term in case of groups may vary depending on the policy of some hotels and/or suppliers. Please consult. Payment constitutes acceptance of the terms and conditions set forth in this document, as well as those indicated in the quotation or booking confirmation. Payment Methods (For Groups or FIT’s) Bank Transfer: Payments should be made to the following bank account in Lima, PERU BANCO DE CREDITO DEL PERU – MIRAFLORES AGENCY Avenida Larco # 611 MIRAFLORES, LIMA 18 PERU Telephone (511) – 4441717.ACCOUNT NUMBER: 285-11840622-1-90. ACCOUNT NAME: AMARA EXPERIENCE E.I.R.L.SWIFT: BCPLPEPL We accept all major credit and debit cards. Other payment alternatives, we accept transfers via Western Union or Money Gram, in case you wish to pay with this option please indicate it to your sales executive to provide you with the corresponding information. All transfer costs are assumed by the sender and must have in reference the tour number(s) or name of DMC PERU AGENCY. In addition, we request a copy of the payment confirmation issued by the bank via mail, with the following information attached: – Name of the passengers – Name of the Tour – Date of the trip The information requested is key to be able to make the correct follow-up of payments and operations. Cancellations and Refunds. – Requests for cancellations and requests for refunds must be made in writing and include all related information, and we will respond immediately after consultation with the service providers, indicating the respective charges for cancellation or cancellation of services. The request will be applied within working days. Cancellation Charges. – Cancellation charges tend to increase when the arrival date is closer. DMC PERU AGENCY will do its best to keep these charges as low as possible. Policies for Children. – Discounts will be applied only for children under 8 years of age in case of admission to tourist attractions. Hotel discounts apply according to the policies of each hotel and / or provider. Child rates apply when accompanied by 02 adults. Liability Clause: DMC PERU AGENCY shall not be liable for any injury, death, loss, delay, inconvenience, damage to personal belongings in connection with the provision of any goods or services due to force majeure: illness, government restrictions, acts of civil war, insurrection or rebellion, strikes or other activities, criminal or terrorist of any kind, food poisoning, mechanical failure of aircraft or other means of transportation or for your delay of departure or arrival on time. DMC PERU AGENCY is not responsible for the error or omission of any supplier (such as accommodations or the Transportation Company) if the client makes any reservation on his own account with a service provider other than DMC PERU AGENCY. The necessary support will be provided according to our competences. DMC PERU AGENCY reserves the right to take photographs or film recordings of any of its trips, and to use such photographs or film recordings for promotional and/or commercial purposes.  
CANCELLATION AND ANULLMENT POLICIES – DMC PERU AGENCY    DMC Peru Agency is an inbound tour operator with direct operations in Peru, Bolivia, and Ecuador. In order to guarantee excellence, commercial transparency, and the success of each itinerary, we provide the following business guidelines for all service confirmations: All requests for modifications, cancellations, or annulments of services must be formally submitted in writing via email by the reservation holder to our dedicated department: operaciones@peruagency.com. The official date of receipt of said email will determine the applicable cost coverage in accordance with the following parameters: We highly appreciate your valuable trust in our strategic alliance and reaffirm our firm commitment to delivering the highest standard of service for your clients.  
  1. Cancellation Guidelines and Cost Coverage: Refunds and operational cost coverages are processed based on the number of days prior notice provided before the scheduled trip start date:
  • 40 days or more before departure: 100% refund of the deposit received is guaranteed, deducting only administrative fees and specific services already issued that carry non-refundable regulations (airfares, government entrance fees, train tickets, etc.).
  • Between 39 and 20 days before departure: A 60% refund of the total tour package value will be processed, with the remaining percentage allocated to cover operational commitments made with local suppliers.
  • Between 19 and 10 days before departure: A 30% refund of the total tour package value will be processed.
  • Between 9 and 5 days before departure: A 10% refund of the total tour package value will be processed.
  • Less than 5 days or No Presentation (No Show): Due to immediate confirmations and the exclusive assignment of private guides and private transfers, services within this time window are fully dedicated to the operational coverage of the itinerary; therefore, refunds do not apply.
  1. Special Components Under Direct Regulations: Specific services, due to government regulations or fixed policies of strategic operators, are issued immediately and cannot be modified or refunded once processed. These amounts will be transparently detailed in the booking balance:
  • Machu Picchu and Inca Trail Entrance Fees: Regulated directly by the Peruvian Ministry of Culture; they are issued on a nominative, non-refundable, non-endorsable, and non-transferable basis.
  • Train Tickets (PeruRail / Inca Rail): Strictly subject to the tariff conditions of the railway companies (promotional and high-demand rates feature final emission policies).
  • Airfares (Domestic and International): Governed under the specific terms and regulations of the contracted airline.
  • High Season Blockouts and Special Events: Programs operated during peak seasons (Easter, Inti Raymi, National Holidays, Christmas, New Year, or corporate MICE programs) are managed under timely guarantee conditions to secure spaces.
  1. Coordination for Force Majeure Events: In exceptional circumstances beyond the control of both parties (regional strikes, extreme weather conditions, passenger health reasons duly certified, official border or airport closures), our priority is to safeguard your clients' investment through the following actions:
  • DMC Peru Agency will act as your direct intermediary with hotels, airlines, and transport providers to coordinate the rescheduling of travel dates without any penalties from our agency (subject to supplier seasonality or availability).
  • If rescheduling is not feasible for the passenger, we will issue a Travel Credit Voucher for the total value of recovered amounts, valid for use within the following 12 months.
  1. Flexibility, Rescheduling, and Adjustment Policies:
  • Date Flexibility: Itinerary change requests will be processed with the utmost willingness and efficiency, structured in accordance with supplier availability and the regulations of the selected season.
  • Seasonal Rates: All rescheduling will adapt to the current rates corresponding to the new date chosen by the client, respecting tariff differences due to seasonal changes, if any.
  • Re-issuance of Admission Tickets: According to government mandates, entrance tickets to archaeological monuments such as the Machu Picchu citadel must be purchased anew for the rescheduled travel dates.
  1. Refund Management and Financial Processes:
  • All approved refunds will be processed through the same payment method used during the purchase confirmation (international bank transfer or virtual payment gateway).
  • Financial fees charged by payment gateways (credit card commissions) or international bank transfer expenses belong to third-party services; therefore, these operational costs are covered by the client.
  • To ensure correct accounting validation, refunds will be completed in an organized manner within an estimated period of 15 to 30 business days following the confirmation of the cancellation.

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